Menu

Abrigo Customer Service

SERVICE

AFTER SALE SUPPORT
We're here when you need us


An integral part of any Abrigo solution is support throughout the life of the machine, on both the hardware and software. We monitor our customers in every part of the world and offer remote and on-site technical support.

Tools that enhance our Customer service are: the new interactive DOC 2.0 documentation, the new graphic layout of HMI 2.0 with the option of remote control and the application of A.R. (AUGMENTED-REALITY)

Remote support and predictive technologies

Through built-in remote support systems, our engineers monitor each machine to resolve software or hardware problems. We install preventive and predictive maintenance technology that analyses usage and wear data on our systems. This 24/7 check of all lines allows timely and effective interventions even before problems arise.

On-site support

As agreed upon with the customer and based on the support level, our technicians and engineers can intervene directly on-site. Thanks to our international branches we can guarantee direct support in every part of the world where our machines are found.

Remote assistance

  • internet connection via cavo tradizionale / wifi
  • Smart support à HOLOLENS /TABLET

Contacts

  • Whatsapp Marco Aloi: +39 334 6966607
  • E-mail This email address is being protected from spambots. You need JavaScript enabled to view it.
  • SEGRETERIA 24H/7 + 39 0173 612712

Assistance request - 24h

Abrigo - Robotic System

ITALIA
ABRIGO SPA
Ricerca, sviluppo e produzione

Via Alba-Cortemilia, 128
12055 Ricca di Diano d'Alba (Cn)
Tel: +39 0173 612488
Fax: +39 0173 612534
info@abrigospa.com
www.abrigospa.com
CANADA
ABRIGO industrial machines inc.
Filiale

349, Henry street N3S 7V6
Brantford (ON)
Tel: +1 519 759 5972
Fax: +1 519 759 7632
info@abrigoinc.ca
www.abrigoinc.ca
USA
Abrigo USA Inc.
116 W. Jackson Blvd.
Suite109/MB 373
Chicago, IL 60604
info@abrigospa.com

 

INDIA
Speed automation
Filiale

Bhosari, Pune (Maharashtra –IN), 232/2, Khandoba Maal
Ref. Mr. Vinay Tatte
Tel: +91 (020) 6529446/47/48
speedautomationpune@gmail.com
www.speedautomation.in
CHINA
ADNET China
Filiale

HangZhou DiSheng Automation
Technology Co., Ltd.
杭州缔盛自动化技术有限公司
Cindy Meng 孟辛迪
Mobile phone: 00 86 13957168875
info@abrigospa.com
 

 

 

CONTACT

Via Alba-Cortemilia, 128
12055 Ricca di Diano d'Alba (Cn)
Tel: +39 0173 612488
Fax: +39 0173 612534
info@abrigospa.com


PARTNERS

×